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offering quality consistent care
Instyle Support Services Coordinators are committed to helping you achieve your goals, develop your skills and access the best services suited to your needs.
Support Coordination is part of the Capacity Building budget in your NDIS plan and is the link between you and the services that will help you achieve your goals and enhance your life skills.
We will assist you in organising and implementing all of the approved supports in your plan by helping you choose the best and most appropriate service providers for your needs.
The support coordinator will help find and engage suitable service providers that help you to work towards and achieve your goals. These providers could be NDIS providers or community and mainstream providers. Your coordinator will help you to set up service agreements with your chosen service providers. It can be time consuming to do these tasks on your own, which is where the support coordinator comes in to help.
We will meet in the comfort of your own home or meet at a local café and enjoy a friendly cuppa as we chat. It's a relaxed and casual way to go through your goal and support requirements. The point is, we want you to feel and know you matter to us and we really do care.
Having a support coordinator will assist navigating through the NDIS processes and help you feel prepared for any NDIS meetings and review you might have as they will collate any reports from therapists or providers and complete their own progress report for the NDIA planner to review and make funding determinations for your following plan. Also, having a support coordinator will help you to stay on track with achieving your NDIS goals and ensuring you are accessing the right providers to assist with this.
We sincerely care about the struggles you are facing and we want to walk with you.
We listen, research and provide you with the most effective solutions to meet your needs.
You're never forgotten when you're part of our family. You'll never feel overwhelmed and alone.
Founder / Director
Leanne is a passionate entrepreneur and mother of three, proud grandmother. Who has held senior management positions and project management . She founded Instyle Support Services after many years in the healthcare industry and careers field.
Leanne has a deep knowledge of the Healthcare system and Allied health and has build great rapport in our local area to meet Clients needs, Leanne has a heart to match her abilities.
A support coordinator will work with you to ensure a mix of supports is used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community by meeting your plan goals.
The Support Coordinator cannot do advocacy, but they can attend meetings with you to help you to speak up for yourself (including your annual plan review meeting), and can help you to prepare for and submit a plan review. Support Coordinators can't manage staff rosters or provide personal care.
Support coordination helps participants:
Support coordinators will help participants with different things depending on:
Participants can choose to change support coordination providers at any time, as long as they follow the notice periods in their service agreement.
As part of the handover process, the current support coordinator should prepare a report which:
The report must include an agreed and confirmed date when the current support coordinator’s services will end. This will ensure services continued to be delivered and a smooth handover occurs.
The support coordinator should then end the service booking so that the participant can create their service agreement and book with the new support coordinator.
Where a participant is plan-managing their support coordination services, the support coordinator should also notify the participant’s plan manager.
Support coordinators play an important part in safeguarding a participant’s well-being.
Support coordinators will often be the first to become aware of any concerns about the quality and safety of a participant’s support and services.
All NDIS providers and workers – both registered and unregistered – have an obligation to promote the safety of participants under the NDIS Code of Conduct.
In particular, the NDIS Code of Conduct requires all NDIS providers and workers (including support coordinators) to promptly:
Support coordinators should provide an early warning when they become aware the participant’s safety or well-being is at risk.
Support coordinators should proactively support the participant to raise any concerns or issues around their safety or the quality of their support and services. Support coordinators can also raise concerns or make a complaint themselves.
All registered NDIS providers (including support coordinators) should understand and comply with their obligations to raise concerns. If there is an immediate risk or threat to the participant, support coordinators should immediately contact emergency services.
Reach out for our team to help you!
Scan QR-Code for our phone app.
And let's see if we can help you.
At all times we respect your privacy.
Thanks for contacting us.
We'll get right back to you!
Email: leanne@instylesupportservices.com.au
Tel: 0473 378 075
PO Box 1246
Port Macquarie NSW 2444
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